Client Portal
Access Your Vicinity Portal
Submit and track support tickets, order equipment, view your devices and software, manage agreements, and more.
Powered by CloudRadial
Vicinity Client Portal
Your central hub for IT support tickets, device inventory, invoices, agreements, and your technology store, all in one place.
Open Portal
Meetings & Reports
Your IT Documents
Meeting agreements, technology assessments, and planning documents from your Vicinity partnership.
Most Recent
Endpoint Policy Get Well Plan
What ACCA and Vicinity agreed on November 4, 2026: the plan to align workstation policy across both environments, the issues raised, and the action items that follow.
View Document
Opens in this window
Computers Report
Coming Soon
Computers & Laptops
Details coming soon
Workstation inventory
Age, OS & lifecycle status
Network Report
Coming Soon
Network & Connectivity
Details coming soon
Locations and equipment
Firewalls, switches & access points
M365 Report
Coming Soon
Email, Accounts & Licenses
Details coming soon
Licensed users
MFA status & account health
Strategic Business Review
Upcoming
Strategic Business Review
To be scheduled
Annual review, date to be determined
Support
Get Help from Vicinity
Four ways to reach our team, for routine requests or urgent issues.
Contact Support
Available Monday–Friday 8 AM–6 PM for routine support, and 24/7/365 for urgent and critical incidents.
Phone
Email
Portal
Live Chat
Help Desk Chat icon on your desktop
Open Action Items
Open items from our most recent meeting are listed in the Endpoint Policy Get Well Plan.
View action items
Your Vicinity Team
Your Points of Contact
Reach out to your dedicated account team for strategic questions, planning, or anything outside of day-to-day support.